I am passionate about continuous professional development and regularly complete courses in my spare time as well as anything that will help me with my day-to-day work.


I gained my Modern Desktop Administrator Associate certification on 22 July 2019.

I plan to take either MS-100: Microsoft 365 Identity and Services or AZ-900: Microsoft Azure Fundamentals as my next step.

I extensively use Microsoft Learn to improve my knowledge where needed. and heave completed various full courses including the Accessibility fundamentals, I have also completed various Ignite challenges.


I have completed the following Sophos exams, I regularly add and configure new customers in then partner portal, our onboarding process includes setting up basic web filtering.


As part of our migration to ConnectWise I completed the following courses.

How to use ConnectWise Manage Service Boards
How to use ConnectWise Manage Project Boards
How to use ConnectWise Control


I regularly administer Google workspace including the setup and provisioning users. I also manage any migrations needed to and from the Google suite of apps using tools like BitTitan and CloudAlly.


Additional Skills

Other Courses and Qualifications

  • NVQ Level 2 Administration
  • City and Guilds 7579 AutoCAD Level 2 (2D and 3D)
  • Part P Domestic Installer Course Premier Training Oldham
  • GCSE’s taken in 1996 – Middleton Technology School
    • Science Physics / Biology
    • Science Chemistry
    • English Language
    • English Literature
    • Maths
    • Design Technology
    • Electronics